Confirm that the item has been found
Contact the hotel, host, airline or holding office first. Ask where the item is held and whether an authorized courier may collect it. Provide a description and any reference privately; the collection procedure depends on the organization holding it.
Plan the return after release is agreed
Share the item type, destination and available packing. The office may require authorization before handover, while the carrier separately decides whether it can transport the item. Phones, documents and bulky luggage need different preparation; do not book solely from the item’s estimated value.
Item confirmed found by IGA? Read the collection guide for documents, deadlines and shipping.